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Try it yourself
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Book a visit
Property managers
Agents and inspectorsEssential
Proactive care for a single garage door.
$19/mo
Billed monthly · no contract
- One annual tune-up & full safety inspection
- Priority scheduling: ahead of non-member requests
- 25% off repair labor
- Includes 1 garage door
NewTry a year of DoorGuard in one minute
DoorGuard
HomeTune-upsRepairsDoor healthSavingsBilling
Your garage door, handled.
A yearly tune-up by a trained garage door pro, priority when it breaks, and 25% off repair labor. From $19 a month. No contract.
No contractCancel onlineTrained garage door prosPrice before any work
DoorGuardYour planComplete · 2 doors
Good morning
Your home · 2 garage doors · sample screen
Door health92Excellent shape
Next tune-up03/09Morning window
PriorityOnAhead of non-members
Last visit · six checks
Springs and cablesPassed
Rollers and hingesPassed
Tracks and alignmentPassed
Balance and lubePassed
Opener and remotesPassed
Safety sensorsPassed
Member savings25% off repair labor
Price shown before any work. You approve first.
Tune-ups
Two a year on Complete · sample screen
Pick a day
MTWTFSS12345678910111213141516171819202122232425262728
Your visitTue, 03/09/2027
Morning window
Full safety inspectionIncluded
Springs, cables, rollers, hingesIncluded
Opener and sensorsIncluded
Confirm visitChange
Repair request
Opener hums, door won't move · sample screen
The line
You · DoorGuard member ★ Next up
Non-member request waiting
Non-member request waiting
Non-member request waiting
Your price, before any work
Torsion spring replacementMember rate
Labor25% off applied
Service-call feeWaived
ApproveNot now
Door health
From your last tune-up · sample screen
What the pro found
Spring balanceGood
CablesGood
RollersWatch
SensorsReverses
Score 92 of 100
Today · sample
Good morning
Priority request onMember request moved ahead
Price ready25% off the labor applied
You approved itNothing starts until you say yes
Door's workingSee you at your next tune-up
Priority request onMember request moved ahead
Tune-up done · 6 of 6 passedSprings to sensors
25% off the labor appliedPrice ready for you to approve
Sample member screens. Your plan, dates and details will be your own.
Every visit looks after the whole door
Torsion springsLift cablesRollersHingesTracksBalanceOpenersRemotes and keypadsSafety sensorsEntry-door locks (Premier)Torsion springsLift cablesRollersHingesTracksBalanceOpenersRemotes and keypadsSafety sensorsEntry-door locks (Premier)
Pricing
Simple plans. No contract.
Pick by how many doors you have and where you want to be in line.
Complete
Twice-a-year care for homes with up to two doors.
$39/mo
Billed monthly · no contract
- Everything in Essential, plus
- Two tune-ups & safety checks a year
- Service-call fee waived on member visits
- Member pricing on parts, plus 25% off labor
- Includes up to 2 garage doors
- Higher-priority scheduling: ahead of Essential
Premier
First in line, for every door at your home.
$79/mo
Billed monthly · no contract
- Everything in Complete, plus
- Entry-door locks checked on every visit
- Whole home: every garage door, plus entry-door locks
- 25% off repair labor plus member pricing on parts
- Top-priority scheduling: first in line
- 25% off lock repair and rekey labor
All plans are billed monthly with no contract. Cancel anytime from your member page, or by email or phone. Tune-up promise: if something your tune-up checked fails within 30 days, your pro comes back free. Checkout is handled securely by Stripe. Plans are for standard home garage doors and openers. 25% off repair labor and priority scheduling are membership benefits. Priority order: Premier first, then Complete, then Essential, all ahead of non-member requests. Compare every plan side by side
No fine print
What you get, and what you don't.
IncludedYour membership includes
- A yearly professional tune-upEssential includes one. Complete and Premier include two.
- A full safety inspectionSprings, cables, rollers, hinges, tracks, balance, opener and sensors.
- Priority schedulingYour call moves ahead of non-member requests. Higher on Complete, top on Premier.
- 25% off repair laborOn any fix during your membership. Price shown before work begins.
- Service-call fee waived on member visits Complete & Premier
- Member pricing on parts Complete & Premier
- Entry-door locks, checked on every visit, with 25% off lock labor Premier
- No contractMonth to month. Cancel online from your member page anytime, or by email or phone, with no fee.
Not includedNot included
- The repair itselfRepairs are billed separately, at member rates. You approve the price first.
- PaperworkNothing to file. You call, a pro comes, you approve the price.
- Commercial doorsStandard home garage doors and openers only.
- Extra doors past your planEssential includes 1 door, Complete up to 2. Premier includes every garage door at your home.
Still not sure? Ask DoorGuard or call (877) 257-6027.
Address18117 Biscayne Blvd, Suite 4908, Miami, FL 33160
Phone(877) 257-6027
Email
CheckoutSecure, through StripeOnly with a membership
The parts a repair call leaves out.
Anyone can fix a broken door. These four are what you get for being a member.
Door stuck? You're next.
Member requests move ahead of non-member requests. Higher on Complete, top on Premier.
★ You, DoorGuard member Next up
Non-member request waiting
Non-member request waiting
Nothing starts until you say yes.
Every repair is priced up front at member rates. You see it, you decide.
Torsion spring replacement Member rate
Labor 25% off applied
ApproveNot now
On the calendar, not your to-do list.
One a year on Essential. Two a year on Complete and Premier. Six checks, springs to sensors.
Springs and cables
Rollers and hinges
Tracks and alignment
Balance and lube
Opener and remotes
Safety sensors
Every repair costs less.
On any fix during your membership. Complete and Premier add member pricing on parts.
Service-call fee waived Complete and Premier
Repair labor 25% off
Parts Member pricing
After every visit
Know exactly where your door stands.
The pro goes through all six checks and tells you what's wearing and what to watch for, in plain English.
See how it worksTune-up report · sample
Your garage door
Springs and cables Good
Rollers and hinges Lubricated
Tracks and alignment Lined up
Balance Holds halfway
Opener and remotes Working
Safety sensors Reverses
See it before you sign up
Four ways to see for yourself.
Each one takes a minute or less.
1 min · with soundTry it
A year of DoorGuard in one minute.
Join, get your tune-up, see the morning the door won't open.
Take the tourHow does membership work?
60 secondsDoor Health Score
Know where your door stands.
Answer a few questions. Get a score and what to do next.
Get my scoreIs your door due for attention?
Tap a symptomPinpoint it
What is your door doing?
A loud bang, a hum, a crooked door. See the part and what to do.
Find the causeSomething sounds off right now?
A quick lookThe math
What a year of Essential gets you.
$19 a month, $228 a year, and everything that comes with it.
See the mathIs $19 a month worth it?
One membership instead of hoping
Stop hoping your door holds.
Most people only think about the garage door the morning it won't open. Members get a yearly check before that morning, and a spot ahead of the line if it comes anyway.
Without a plan7:40 AMDoor won't openCar's stuck inside.
Call aroundWho fixes springs on a Sunday?
Wait"Earliest is Thursday."
Surprise billPrice after the work is done
HopeIt held last winter...
With DoorGuardDoorGuardOne plan for the whole door, from tune-up to fix.
- A pro looks at it before it breaks
- You get priority when it does
- You see the price before any work
- 25% off the labor, every repair
- No contract, cancel anytime
Pinpoint your problem
What is your door doing right now?
Tap what you see or hear. The diagram lights up the part, and you get the cause, whether it's safe, and what to do now.
SELECT A SYMPTOM
Heard a loud bang
What’s usually going on
A loud bang often means a spring broke.
What to do right now
- Don't use the door, and keep everyone clear of it.
- Don't try to lift it or adjust anything. Springs, cables and drums are not DIY parts.
- Call a pro. Members get priority scheduling.
Opener hums, door won’t move
What’s usually going on
A broken spring or a worn gear inside the opener.
What to do right now
- Stop pressing the button.
- Check that the slide lock is open and nothing is jammed in the track.
- Don't lift the door by hand or open the motor housing.
Door is crooked or off track
What’s usually going on
An off-track door can be unstable, and the springs and cables are still under high tension.
What to do right now
- Don't press the button again. Unplug the opener.
- Keep people, pets and cars clear. Don't push it back or pull the emergency release.
- Take a few photos from a safe distance and call a pro.
Closes too fast or slams
What’s usually going on
The springs are no longer carrying the door’s weight, often because one is broken or worn out.
What to do right now
- Stop using the door and keep everyone clear.
- Don't pull the emergency release with the door open.
- Have a pro check the springs and cables.
Stuck halfway
What’s usually going on
Something in the path, a blocked sensor, a power cut, or a spring or cable problem.
What to do right now
- Don't stand or walk under it, and don't keep pressing the button.
- If you heard a bang, see a slack cable or it hangs crooked, leave it and call a pro.
- Don't pull the emergency release while the door is partly open.
Cable looks frayed or slack
What’s usually going on
Lift cables carry a lot of tension. Fraying, rust or a cable off its drum is a warning sign.
What to do right now
- Stop using the door.
- Don't touch the cables or bottom brackets.
- Call a pro.
Won’t close
What’s usually going on
Usually the safety sensors: blocked, dirty or out of line. Also lock mode, a dead remote, a bent track or a broken spring.
What to do right now
- Clear the path and wipe both sensor lenses at the floor.
- Check the wall button's lock mode and the remote battery.
- Don't force it. If it moves unevenly or scrapes, stop and have it checked.
Goes down, then back up
What’s usually going on
The door is doing its safety job for the wrong reason: sensors, the travel limit, or binding in the track.
What to do right now
- Clean and line up the photo eye sensors.
- Don't turn up the opener's force to push through it.
- Don't tape the sensors together or move them up the wall.
Opener light is blinking
What’s usually going on
The opener is telling you something is wrong. Most often it’s the safety sensors.
What to do right now
- Check the sensors: clean, lined up, nothing in the beam.
- Check whether lock mode is on at the wall button.
- Don't bypass the sensors or change the force settings.
Grinding or squealing
What’s usually going on
Dry or worn rollers, a roller rubbing a bent or dirty track, loose hardware, or worn opener gears.
What to do right now
- Clean the tracks, lubricate hinges and roller bearings, tighten hinge screws.
- Don't grease the tracks. Grease collects grit.
- Bent tracks and opener grinding are jobs for a pro.
Shakes or jerks
What’s usually going on
Dry or worn rollers, dirty or bent tracks, loose hinges, or a spring balance problem.
What to do right now
- Clean the tracks and lubricate hinges and roller bearings.
- If one side moves ahead of the other or it hangs crooked, stop using it.
- Have a pro check the balance.
Heavy to lift by hand
What’s usually going on
A door off the opener should lift with steady, moderate effort. Very heavy usually means worn or broken springs.
What to do right now
- Make sure the release is fully disengaged and the slide lock is open.
- If it's still heavy, stop lifting.
- Only pull the release when the door is fully closed. Call a pro.
Won’t open in the cold
What’s usually going on
A seal frozen to the ground, thick old lubricant, weak batteries, or a worn spring that finally gave out.
What to do right now
- Don't keep pressing the button.
- Free a frozen seal gently and check the batteries.
- Heavy door or a loud bang? Call a pro.
Opens by itself
What’s usually going on
A remote pressed by something, an old remote still paired, a smart-opener schedule or app access, or wall-button wiring.
What to do right now
- Turn on lock mode at the wall control.
- Check the app's history and remove access you don't recognize.
- Still opening in lock mode? Unplug it once closed and have it checked.
Remote or keypad dead
What’s usually going on
If the wall button works, it’s the remote or keypad. If not, it’s power or the opener.
What to do right now
- Replace the battery and make sure lock or vacation mode is off.
- Reprogram the remote or keypad with your opener manual.
- Check the plug, outlet and breaker if the wall button is dead too.
Uneven gap at the bottom
What’s usually going on
A worn bottom seal, an uneven floor, or a door hanging crooked.
What to do right now
- Seals and floors are usually simple fixes.
- Lower on one side points to a cable, drum or spring. That needs a pro.
- Don't adjust the cables yourself.
One repair, start to finish
From stuck door to fixed.
Here's how the worst morning goes when you're a member.
7:40 AM
DoorGuard memberPriority on · price first
Tune-upRepairsCall us
DoorGuard · sample
Door won't openOpener hums, door doesn't move
Door won't open
Door won't openOpener hums, door doesn't move.
DoorGuard · sample
BookedMember priority is on
Booked
BookedWe're on it. Member priority is on.
Door won't open7:40 AM
DoorGuard · sample
You're nextAhead of non-member requests
You're next
You're nextAhead of non-member requests.
Booked7:42 AM
Door won't open7:40 AM
DoorGuard · sample
Price ready25% off the labor · you decide
On site
Price ready25% off the labor. Approve or not.
You're next7:43 AM
Booked7:42 AM
Door won't open7:40 AM
DoorGuard · sample
Door's workingSee you at your next tune-up
Door's working
Door's workingSee you at your next tune-up.
Price readyOn site
You're next7:43 AM
Booked7:42 AM
Door won't open7:40 AM
- 7:40 AMDoor won't openCar's inside. You've got somewhere to be.
- 7:42 AMYou book itOnline or by phone, in a couple of taps.
- 7:43 AMYou're nextMembers move ahead of non-member requests.
- On sitePrice firstYou see the member price before anyone touches a tool.
- DoneFixed, and back to your dayAt 25% off the labor.
Know your door, in depth
What wears out, and when.
The parts that do the heavy lifting, how long they tend to last, and what the yearly visit looks at.
Torsion springs
About 10,000 cycles, roughly 7 to 10 years
- Watch for
- Door feels heavy, travels unevenly, won't stay halfway open.
- At your visit
- Inspected for wear and door balance tested.
Lift cables
Wear faster on busy doors
- Watch for
- Fraying, rust, slack, or slipped off the drum.
- At your visit
- Inspected with the springs.
Rollers
Depends on the roller type and use
- Watch for
- Noise, wobble, cracks, or rollers that slide instead of spin.
- At your visit
- Inspected and lubricated.
Hinges
Wear from friction
- Watch for
- Squeaks, stiffness, cracks near the hinges.
- At your visit
- Inspected and lubricated.
Tracks
Last for years if kept true
- Watch for
- Bends, gaps, or a door that binds or drags.
- At your visit
- Checked for alignment.
Opener
Commonly 10 to 15 years
- Watch for
- Slow or inconsistent, loud straining, reverses for no reason.
- At your visit
- Safety test of force and travel.
Safety sensors
The part that stops the door for what's below
- Watch for
- Door won't close, reverses, or the opener light blinks.
- At your visit
- Tested so the door reverses.
Bottom seal
Wears with weather and age
- Watch for
- Gaps, cracking, light under the door.
- Between visits
- Easy to check yourself between visits.
The math
What a year of Essential gets you.
$19a month
$228 a year.
Every year of Essential includes
- A full tune-up and safety check on your door
- Priority scheduling when something breaks
- The price before any work starts
- 25% off repair labor
No contract. Cancel anytime.
Three steps
Getting started is simple.
Pick a plan, book your tune-up, and that's it. No contract.
$19/moto start, billed monthly
25%off repair labor
6checks every tune-up
0contracts, cancel anytime
1
Pick a plan
Essential, Complete or Premier. Check your ZIP first.
2
Book your tune-up
We reach out, you pick a day, and a pro goes through the whole door.
3
Get priority when it breaks
Your request moves ahead of non-member requests, at 25% off the labor.
Built to be trusted
Your home, looked after.
Trained garage door prosEvery visit is done by a trained garage door pro, on the same checklist.
Price before any workYou see the member price first. Nothing starts until you approve.
Priority schedulingYour request moves ahead of non-member requests.
Secure checkoutPayments run through Stripe. We never see your card.
Cancel onlineFrom your member page, anytime. No fee. Email or phone works too.
Straight answersCall (877) 257-6027 and get answers right away, not a phone tree.
Questions
Good questions.
Still have a question? Call (877) 257-6027 or email our member team at info@joindoorguard.com.
How much does DoorGuard cost?
DoorGuard has three monthly plans with no contract: Essential at $19/month, Complete at $39/month, and Premier at $79/month. You can cancel anytime.
What kind of membership is DoorGuard?
DoorGuard is a maintenance and service membership. Your monthly fee pays for a yearly tune-up, priority scheduling and 25% off repair labor. Repairs are billed at member rates, and you see the price before work begins.
What does the membership include?
Scheduled professional tune-ups and safety inspections, priority scheduling, and 25% off repair labor on repairs. Higher plans add the service-call fee waived, member pricing on parts, more doors, entry-door locks on Premier, and top-priority scheduling.
Is there a contract?
No. DoorGuard is month to month and you can cancel online from your member page anytime, or by email or phone, with no fee.
Where am I in line when I need a visit?
Every member moves ahead of non-member requests. Complete goes ahead of Essential, and Premier is first. The day you get depends on open times in your area.
Your move
Your door deserves better than hoping it holds.
Plans from $19 a month. No contract. Cancel anytime from your member page, or by email or phone. Tune-up promise: if something your tune-up checked fails within 30 days, your pro comes back free. Checkout is handled securely by Stripe.
25% off repair laborPrice before any work
On every tune-up
The work, up close.
The checks a trained garage door pro makes on every visit.
