Simple terms.
Plain language, no surprises. Questions? Email info@joindoorguard.com.
Your membership
DoorGuard is a garage door maintenance and service membership for standard residential garage door systems, with plans from $19 per month. It is month-to-month with no long-term contract, and you can cancel anytime.
What is included
Your membership includes a yearly professional tune-up and safety check (two a year on Complete and Premier), priority scheduling for diagnostics and repairs, and 25% off repair labor while you’re a member. Parts and any major repairs are quoted separately and approved by you before work begins.
Scheduling and service
Members get priority scheduling. Member visits are scheduled ahead of non-member requests, subject to availability in your area. Service is performed by trained garage door pros.
Billing and cancellation
Membership renews and is billed monthly to your payment method on file until you cancel. You can cancel at any time and your membership will end at the close of the current billing period. We do not charge cancellation fees.
Fair use
Membership benefits apply to the residential garage doors your plan covers: Essential covers one garage door, Complete covers up to two, and Premier covers all garage doors at the home plus entry-door locks, which are checked on member visits and get 25% off lock labor. Benefits are intended for normal homeowner use. Pre-existing damage and conditions found at the first visit are quoted as standard repairs.
Limitation of liability
DoorGuard provides maintenance and repair services with reasonable care. To the extent permitted by law, our liability is limited to the amount you paid for membership in the prior twelve months.
Changes
We may update these terms from time to time. If we make a material change, we will let members know. Continued membership means you accept the updated terms.
Contact
Questions about these terms? Email info@joindoorguard.com or call (877) 257-6027.
