Garage door membership in the Raleigh area

DoorGuard members in Raleigh, Cary, Apex, Holly Springs, Wake Forest, Garner, Clayton and Smithfield get a yearly tune-up, priority scheduling and member savings on repair labor. Plans from $19 a month, no contract.

Short answer: DoorGuard is available in 79 ZIP codes across Wake County, Johnston County and Franklin County. Plans start at $19 a month, with no contract. Every plan includes a yearly tune-up and safety inspection, priority scheduling and member savings on repair labor.

Check your ZIP code

Coverage is by ZIP code. Enter yours to see if DoorGuard serves your home.

Pines, pollen and fast-growing neighborhoods

Wake County has added new homes at a fast clip, and you can see it in Apex, Holly Springs, Fuquay-Varina, Rolesville and Knightdale, where farmland turned into streets of two-car garages. Newer doors are usually steel, often insulated, with an opener mounted overhead. After some years of daily trips, the original rollers and the factory grease start to show their age. Our post on what the yearly tune-up checks explains what gets looked at.

Tall loblolly pines are everywhere here. They shed needles and cones onto driveways, and in spring a thick coat of yellow pollen settles on everything, including the tracks and rollers. That dust mixes with grease and turns gritty. Add hot, humid summers and the door starts to sound rough. A cleaning and fresh lubrication once a year keeps it running smoothly. See how to lubricate a garage door for which parts need it.

Storms are part of life in the Triangle. Summer thunderstorms build fast in the afternoon heat, tropical systems sometimes push wind and heavy rain inland, and a winter ice storm can bring down limbs and knock out power. If the power goes, it helps to know how to open the door by hand. Our guide on opening a garage door in a power outage covers it safely.

Out in Johnston and Franklin counties, towns like Benson, Four Oaks, Selma, Louisburg and Franklinton mix older homes with new subdivisions along the highways. Red clay soil washes onto driveways after a hard rain and lands right at the bottom seal. Older homes may still have original springs. Springs and cables hold strong tension, so leave any adjustment to a professional and let the yearly inspection flag wear early.

What membership includes

Every plan is billed monthly with no contract, and you can cancel anytime by email or phone. Here is what members in the Raleigh area get.

  • A yearly tune-up and full safety inspection. Springs and cables, rollers and hinges, lubrication of all moving parts, door balance testing and a garage door opener safety test.
  • Priority scheduling on repairs.
  • Member savings on repair labor, with the price shown before any work begins.
  • Essential, $19 a month: covers 1 garage door with one tune-up a year.
  • Complete, $39 a month: up to 2 garage doors, two tune-ups a year, the service-call fee waived on member visits, greater savings on parts and labor, and higher-priority scheduling.
  • Premier, $79 a month: every garage door at your home plus your entry-door locks, unlimited priority service, an annual opener and lock health check, our highest member savings and top-priority scheduling.

Compare every plan side by side on the pricing page, or take the free 60-second garage door checkup to see how your door is doing today.

Cities and towns we cover

DoorGuard serves homes in 79 ZIP codes across Wake County, Johnston County and Franklin County, including:

Raleigh · Cary · Apex · Wake Forest · Benson · Bunn · Clayton · Four Oaks · Franklinton · Fuquay Varina · Garner · Holly Springs · Kenly · Knightdale · Louisburg · Micro · Middlesex · Morrisville · New Hill · Pine Level · Princeton · Rolesville · Selma · Smithfield · Wendell · Willow Spring · Wilsons Mills · Youngsville · Zebulon

Coverage is by ZIP code, not city lines, so two homes on either side of a boundary can have different answers. Use the ZIP checker above to confirm your home.

See also: DoorGuard in North Carolina.

Questions from homeowners in the Raleigh area

Is DoorGuard available in Raleigh, Cary and Johnston County?

Yes. DoorGuard serves 79 ZIP codes in Wake, Johnston and Franklin counties, including Raleigh, Cary, Apex, Morrisville, Wake Forest, Garner, Knightdale, Clayton, Smithfield and Louisburg. Membership is offered by ZIP code, so enter yours in the checker on this page to see if your home is covered.

Do pine pollen and Triangle humidity really matter for a garage door?

They do. Pollen and dust stick to grease on the tracks and rollers and turn into grit, and steady humidity can make wood doors swell and hardware corrode. The yearly tune-up lubricates every moving part and inspects springs, cables, rollers and hinges, then tests balance and the opener safety reverse, so grit and wear do not build up unnoticed.

How does scheduling work for members?

Members request a visit through the DoorGuard site or by calling (877) 257-6027. Every plan includes priority scheduling on repairs, and Complete and Premier add higher and top priority. Exact timing depends on availability in your area. You always see the price before any repair work begins.

We are getting ready to sell. Does a tune-up help?

A door that opens quietly and evenly makes a better first impression, and a home inspector will likely run it. A tune-up lubricates the door, checks the springs, cables, rollers and hinges, tests balance and runs the opener safety test. Our guide on getting a garage door ready before selling covers the rest. You can cancel anytime with no penalty after the sale.

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